PRIVACY & COOKIES
COOKIE POLICY
What are cookies?
Cookies are small files used to store data on your computer when viewing a website. These are generally for keeping you logged in or to make sure you get the best user experience from a website. Some cookies are used to track users of websites for a range of reasons such as traffic tracking or ad tracking.
First party cookies (cookies from this website):
This website operates a responsible cookie use policy and does not require cookies to operate.
This website does store a cookie for telling us how you got to our site and what pages you have looked at. It does not collect any personal information.
Third party cookies (cookies from others):
This website only creates cookies for Google Analytics which is used to monitor site traffic and usage. This cookie is transmitted to the relevant organisation but does not contain any personal or user information. You can opt out of these cookies by disabling cookies in your browser.
PRIVACY STATEMENT
This privacy statement sets out how Tatu City Limited [“TCL”, “we” or “us”] uses and protects any information that you give us when you use this website. TCL is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. TCL may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are familiar with these changes.
Please see below details of our Data Protection Officer:-
Name: Mr. James Marumi
Phone number: +254708555555 or +254205131000
Who we are
We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act CAP 411C of the Laws of Kenya, the rules, regulations or other privacy guidelines applicable from time to time.
What we collect
When you fill out the forms on our website we may collect the personal information such as your name, email address, company number, mobile number, name of city and name of country that you input. We use this information in a number of ways:
- To receive your message and reply accordingly.
- To occasionally contact you should we have any offers or information related to the goods you purchased with us previously.
- To profile our customer database to help us improve our services and product range and improve our marketing to similar customers. This may involve working with third party analysis companies.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- to reply to enquiries;
- for internal record keeping;
- to improve our products and services; and
- to periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. TCL strictly complies with the requirements laid down by the Data Protection Act CAP 411, Laws of Kenya and is therefore obliged to ensure that your personal data is kept secure and up to date and to respect your wishes. You may contact us at any time to request, for a small fee, a copy of all data and information we hold on you.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, do not check the box to subscribe to TCL News.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or messaging us.
Contact Us
Please contact us by phone or email, or find our offices by clicking below
+254 (0) 20 513 1000 or +254708555555
