12 Days of Christmas Campaign – Terms & Conditions

Campaign Duration: 12 December 2025 – 9 January 2026 (activation days)
Organizer: Tatu City Limited
These Terms and Conditions (“Terms”) govern participation in the 12 Days of Christmas Campaign (“Campaign”). By participating in the Campaign, all participants agree to be bound by these Terms.

1. Eligibility
1.1. The campaign is open to all visitors who physically visit the Tatu Experience Center during the Activation Period.
1.2. Participants must be 18 years and above at the time of participation.
1.3. Only individuals who provide accurate, complete, and verifiable contact information shall be eligible to receive any reward under the Campaign.
1.4. Employees of Tatu City Limited, its affiliates and partners, may participate but shall not be eligible to receive rewards unless expressly authorized by Tatu City Limited.

2. How to Participate
2.1. KES 25,000 Tamambo Restaurant Vouchers

2.1.1. Two (2) vouchers, each valued at KES 25,000, shall be awarded as follows:

a) First voucher: 5th person to visit the Tatu Experience Center on Friday, 12 December 2025 (Jamhuri Day); and
b) Second voucher: 5th person to visit the Tatu Experience Center on Saturday, 20 December 2025.

2.1.2. To qualify, the participant must:

a) Check in at the TEC entrance;
b) Engage with a Tatu City property representative specifically on Jabali Towers; and
c) Allow their attendance to be registered in the official daily register.

2.1.3. If the 5th person declines to engage, the voucher moves to the next qualifying person in sequence.
2.1.4. The voucher may only be redeemed in a single transaction. Partial redemptions are not permitted.
2.1.5. Redemption requires an advance reservation at Tamambo Restaurant, specifying the date, time and number of guests.
2.1.6. The voucher will be issued in the winner’s name only. It shall not be transferable nor exchanged for cash.
2.1.7. The voucher can only be used for the à la carte menu during the 12 Days of Christmas period, excluding buffet setups, special events, themed nights, and “on the house” promotions.
2.1.8. Any additional spend beyond the KES 25,000 voucher is payable by the guest; the 10% discount only applies to the voucher value.

2.2. Grand Raffle – KES 100,000 Voucher

2.2.1. A Grand Raffle for one (1) voucher valued at KES 100,000 shall be conducted as part of the 12 Days of Christmas campaign.

2.2.2. The raffle period shall run from Monday, 15 December 2025 to Friday, 9 January 2026.

2.2.3. Participation shall be open to guests who meet all of the following requirements:

a) Dine at Tamambo Restaurant during the raffle period;
b) Collect a raffle ticket either from the designated raffle desk or together with their dining bill;
c) Complete the raffle ticket form in full;
d) Visit the Tatu Experience Centre in person and submit the bill and completed raffle ticket; and
e) Engage with a Jabali Towers Real Estate Advisor at Tatu Experience Centre.

2.2.4. Upon completion of all the steps outlined in Clause 2.2.3, the participant shall be entered into the raffle draw.

2.2.5. Only one (1) raffle entry per person shall be permitted for the duration of the campaign period.

2.2.6. One (1) winner shall be selected through a random draw on Friday, 9 January 2026.

2.2.7. The prize shall comprise one (1) voucher valued at KES 100,000. The validity period and redemption terms shall be communicated directly to the winner.

2.2.8. The voucher shall be issued in the winner’s name only, shall be non-transferable, and shall not be exchanged for cash.

2.2.9. Proof of identity may be required prior to confirmation and award of the prize.

2.2.10. Failure to meet verification, eligibility, or redemption requirements may result in forfeiture of the prize, in which case an alternative winner may be selected at Tatu City’s sole discretion.

2.3. Daily Small Gifts (Coffee, Key Holders, Beaded Bands)
Small gifts are given to visitors who express genuine interest in Jabali Towers.
2.3.1. To qualify, a participant must:

a) Engage with a property consultant about Jabali Towers;
b) Provide their full name, email address, and telephone number for lead-capture; and
c) Consent to follow-up communication regarding Jabali Towers.

2.3.2. Participation is limited to one entry per visitor regardless of number of visits during the Activation Period.
2.3.3. Gifts are subject to daily availability and are distributed on a first-come, first-served basis.

3. Gift Redemption
3.1. All rewards, including vouchers and small gifts, must be collected physically at the Tatu Experience Center.
3.2. Lost, stolen, defaced, or damaged vouchers or gifts shall not be reissued or replaced under any circumstances.
3.3. Tatu City reserves the right to request identification or proof of participation prior to the issuance of any reward.

4. Image Rights
By participating, winners consent to photography and videography of themselves, which may be used by Tamambo Restaurant and Tatu City Limited for both reward categories for promotional and marketing purposes without further compensation.

5. Data & Privacy
5.1. Information collected from participants shall be used strictly for:

5.1.1. Tatu City Communications;
5.1.2. Jabali Towers follow-up and lead management; and
5.1.3. Marketing and administration of this Campaign.

5.2. By participating, individuals expressly consent to being contacted via phone, SMS, or email.

5.2.1. Data may be shared internally within Tatu City and its authorized affiliates solely for marketing and campaign purposes.
5.2.2. Personal data shall not be sold or shared with unauthorized third parties.

6. Disclaimers and Limitation of Liability
6.1. Tatu City Limited shall not be liable for:

6.1.1. Any indirect, incidental, or consequential loss arising from participation in the Campaign or use of vouchers;
6.1.2. Misuse, misapplication, or non-acceptance of vouchers by third parties;
6.1.3. Any failure or delay in performance occasioned by force majeure events, including but not limited to natural disasters, strikes, or governmental restrictions.

6.2. Tatu City Limited makes no representation or warranty, express or implied, regarding the quality, merchantability, or fitness for purpose of goods or services obtained through voucher redemption.

7. General Conditions
7.1. Tatu City reserves the right to verify the eligibility of any participant or winner and may disqualify any participant who provides false or misleading information.
7.2. Tatu City may modify, suspend, or terminate the Campaign at any time if circumstances beyond its control reasonably necessitate such action.
7.3. Any attempt to manipulate or abuse the Campaign including multiple entries, the use of false information, or any form of misrepresentation shall result in immediate disqualification.
7.4. All decisions made by the Tatu City Marketing Team relating to eligibility, winners, gift allocation, participation requirements, and interpretation of these Terms shall be final, binding, and not subject to appeal.

8. Severability
8.1. If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall remain in full force and effect.
8.2. The invalidity of any single clause shall not affect the validity of the remainder of these Terms.

9. Entire Agreement
9.1. These Terms and Conditions constitute the entire agreement between Tatu City Limited and the participants with respect to the Campaign and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.
9.2. No amendment, modification, or waiver of any provision herein shall be effective unless made in writing and duly authorized by Tatu City Limited.

10. No Waiver
10.1. No failure, delay, or omission by Tatu City Limited in enforcing any provision of these Terms and Conditions shall be construed as a waiver of its rights.
10.2. Any waiver granted by Tatu City Limited must be expressly stated in writing and shall apply only to the specific instance for which it is given.

11. Governing Jurisdiction
11.1. Any dispute, controversy, or claim arising out of or in connection with these Terms and Conditions, the Campaign, or any voucher issued hereunder shall be subject to the exclusive jurisdiction of the courts of Kenya.
11.2. Participants expressly submit to the jurisdiction of such courts and waive any objection to proceedings therein on grounds of venue or forum non convenience.